Supervisor/Operations Team Leader (OPL) for 3 years, 4 years working in a call center industry BPO, 4 years working as sales representative (Call center BPO), 4 years working home-base (a year and half working as a real estate virtual assistant, 1 year working as front-desk Virtual assistant for a disability tax credit company base in canada, almost 2 years working in an eCommerce company)
Good to Excellent English communication skills (C2 Advanced/Mastery). Flexible, Intuitive, Creative, Optimistic, Team Player, detailed Oriented. Strong analytical, organizational and leadership
Have vast experiences on
•Sales/Marketing (Inbound and Outbound)
•Telemarketing (Calling Cold and warm leads)
•Appointment setting
•Customer service
•Customer Handling Customer etiquette
•Search Engine Optimization•Social Media Management
•Ecommerce Product Order Processing
Basic Online Tools
•Microsoft Office Applications
•Google Drive
•Google Docs
•Computer troubleShooting
•Online Yellow Page
•Craigslist
•Mail Chimp (Automated
•Google Calendar
Knowledge of these following Software CRM tools
•
•Zendesk (CRM)
•Touchbase (CRM)
•
•
Real Estate related web tools
•rpData (Australian Government. Processing online real estate documents)
•
•
Ecommerce Tools
•
•PayPal Payment Processing (Credit card, Debit Card)
•
•
VOIP Softphone
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•Avaya, SimplyCT, Mizu, Xlite (VOIP call center softphone)
Experience: 5 - 10 years
2020-2021 I was hired as the finance accounts and admin officer of an Australian company. I collect receivables and overdue accounts, create invoices and quotes, prepare payable bills, and one of my daily tasks is to reconcile bank transactions for all 4 local businesses for 1 client in Brisbane, Australia. 2021 - 2024 I was hired as a finance assistant, bookkeeper's assistant, HR assistant for Breathe Education for 3 years, the job involves, collection for failed payments, payment collection, escalating old unpaid accounts to debt collectors, bookkeeper's assistant, payroll processing and HR assistant, Calculates commissions and bonuses in multiple currencies, handling the finance inbox and other administrative task. Here's testimonial a link from my previous employer Julie Stoll https://drive.google.com/file/d/1R2NH7bDvDAP6EMtRVvz6AUnvLTEf112l/view?usp=drive_link
Experience: Less than 6 months
2020-2021 I was hired as the finance accounts and admin officer of an Australian company. I collect receivables and overdue accounts, create invoices and quotes, prepare payable bills, and one of my daily tasks is to reconcile bank transactions for all 4 local businesses for 1 client in Brisbane, Australia. 2021 - 2024 I was hired as a finance assistant, bookkeeper's assistant, HR assistant for Breathe Education for 3 years, the job involves, collection for failed payments, payment collection, escalating old unpaid accounts to debt collectors, bookkeeper's assistant, payroll processing and HR assistant, Calculates commissions and bonuses in multiple currencies, handling the finance inbox and other administrative task. Here's testimonial a link from my previous employer Julie Stoll https://drive.google.com/file/d/1R2NH7bDvDAP6EMtRVvz6AUnvLTEf112l/view?usp=drive_link
Experience: 5 - 10 years
2020-2021 I was hired as the finance accounts and admin officer of an Australian company. I collect receivables and overdue accounts, create invoices and quotes, prepare payable bills, and one of my daily tasks is to reconcile bank transactions for all 4 local businesses for 1 client in Brisbane, Australia. 2021 - 2024 I was hired as a finance assistant, bookkeeper's assistant, HR assistant for Breathe Education for 3 years, the job involves, collection for failed payments, payment collection, escalating old unpaid accounts to debt collectors, bookkeeper's assistant, payroll processing and HR assistant, Calculates commissions and bonuses in multiple currencies, handling the finance inbox and other administrative task. Here's testimonial a link from my previous employer Julie Stoll https://drive.google.com/file/d/1R2NH7bDvDAP6EMtRVvz6AUnvLTEf112l/view?usp=drive_link
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