Daniel

Customer Service Representative / Virtual assistant

With Timeproof

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Overview

Looking for gig work

at $4.99/hour

Bachelors degree

Last Active

June 26th, 2026 (yesterday)

Member Since

May 30th, 2024

Profile Description

Results-driven administrative and customer support professional with over 3 years of experience across customer service, operations, and executive support. Experienced in working remotely, I specialize in streamlining workflows, managing communications, and supporting business operations using tools such as Xero, Trello, CRM systems, and cloud-based platforms.

I have supported business owners and teams by handling emails, scheduling, payroll coordination, social media management, and process improvements ensuring efficient day-to-day operations. My background in both customer-facing and administrative roles has strengthened my ability to solve problems, adapt quickly, and maintain strong attention to detail in fast-paced environments.

I am highly adaptable, tech-savvy, and continuously seeking opportunities to improve systems and contribute to business growth while delivering reliable and proactive support.

Top Skills

Customer Support » Customer Service

Experience: 1 - 2 years

In my role, I specialize in daily outbound and inbound phone communication, adeptly addressing customer needs, resolving complaints, and handling inquiries while employing sales tactics to boost satisfaction. Proficient in managing both types of calls, I convey information effectively and listen actively to customer concerns. With experience in resolving diverse complaints with empathy and efficiency, I ensure satisfactory outcomes. I respond promptly and accurately to inquiries, leveraging product knowledge to assist customers. Additionally, I employ subtle sales techniques to introduce products/services, contributing to revenue growth while prioritizing customer needs. This introduction outlines my expertise in phone communication, issue resolution, inquiry handling, and sales tactics.

Other Skills

Basic Information

Age: 30

Gender: Male

Website: Sign Up with Pro Account to View

Address: Laspinas City, Metro Manila

Tests Taken: IQ
Score: 125: DISC
Dominance: 34%
Influence: 39%
Steadiness: 10%
Compliance: 17%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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