Caryl
QA/ Trainer/ Leadership & Management
Overview
Looking for full-time work (8 hours/day)
at $8.00/hour ($1,408.00/month)
Bachelors degree
Last Active
April 8th, 2024 (11 days ago)
Member Since
September 21st, 2016
Profile Description
13 years of extensive Call
Center industry
experience in Customer
Service, Technical
Support, Quality,
Training, Project, and
People Development and
Management.
OTHER INFORMATION
- Leadership training for operations -
handling technicians/ agents/ teams to
avoid attrition.
- Operating System and Hardware Training -
basic troubleshooting of wireless routers,
modems, fundamental parts of the computer,
and the Windows & MAC operating systems
how-to.
- Participated in The 7 Habits of Highly Effective People seminar
Top Skills
Professional Services » Management Services » Property Management
Experience: 2 - 5 years
Responsible for administrative support for the functions of the Property Maintenance Department and the Company overall. Handled correspondence, telephone contacts, and incoming mail, including confidential materials, in a professional and expedient manner. Administer e-mails, send and forward to appropriate people.
Customer Support
Experience: 5 - 10 years
13 years of extensive Call Center industry experience in Customer Service, Technical Support, Quality, Training, Project, and People Development and Management.
Other Skills
Professional Services » Management Services » Call Center Operations Management
Experience: 2 - 5 years
Managed nesting and production agents for Amazon.com USA. Handled 3-4 CS teams simultaneously. Actively involved in TL’s triad and development. Took HR roles in the interimCompensation and Benefits processing for Employee’s Paid Time Off. HR Resource Person for Graveyard shift, Recruitment’s pre-screening for potential hires, and Recruitment’s Operations Validation for prospect trainees.
Basic Information
- Age
- 40
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Lapu-lapu City, Cebu
- Tests Taken
- English
- C2(Advanced/Mastery)
- Uploaded ID
- Sign Up with Pro Account to View
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