Lead Gen & Outreach | SEO | SMM | Project Mgmt | E-com

- Led various digital marketing projects, timelines, and resources. - Acted as the primary point of contact for clients, managing relationships and addressing concerns to ensure high client satisfaction. - Coordinated a team of specialists, providing guidance, resolving conflicts, and fostering a collaborative work environment. - Developed and implemented strategies, resulting clients' satisfaction, increased in website traffic, website ranking and google maps ranking. - Analyzed campaign performance using tools like Google Analytics, Google Search Console, Looker Studio, Agency Analytics, Local Dominator and Semrush. - Proofread and made some changes to the content for the website blog pages, press release content, and guest post content. - Created content for link-building. - Handled backlink submissions. - Handled trainings on link-building tasks. - Handled store management on Shopify websites.

-Researched and compiled qualified leads (restaurants, churches, a small businesses) from online sources. -Verified and organized lead details into categories to support targeted outreach. -Tracked leads progress. -Identified business pain points and suggested practical solutions.

Managed e-commerce operations, including inventory management, order processing, and fulfillment on Facebook and Messenger. Developed and executed marketing strategies to increase sales and customer acquisition. Provided excellent customer service, handling inquiries and resolving complaints promptly, leading to customer satisfaction and repeat business. Analyzed sales data to identify market trends and optimize product listings, resulting in an increase in sales.

Managed day-to-day operations of the Shopify store, including product listings, inventory management, and order processing. Handled customer service inquiries and resolved issues promptly, maintaining high levels of customer satisfaction. Customized and maintained the Shopify store's design and layout to ensure a user-friendly and visually appealing shopping experience.

Entered and updated population records. Verified and cross-checked information against source documents to ensure data accuracy. Organized and maintained extensive databases and spreadsheets, facilitating easy retrieval and analysis of information. Ensured accuracy and confidentiality of data, adhering to privacy laws and regulations.

-Wrote and sent personalized outreach messages through Outlook and Messenger. -Followed up with leads and tracked all conversations. -Tracked leads progress. -Created clear and simple marketing emails and follow-ups tailored to each target audience. -Identified business pain points and suggested practical solutions. -Prepared customized proposals for services such as websites, hosting, and printing.