L1 Support on Active Directory, VPN(Pulse Secure), VMWare(VDI), Bitlocker, Secur ID(Hard and soft token codes)
• Installation of Applications needed for New hire and existing Employees
• Supports 100+ Applications - web apps and installed apps
• Understanding and troubleshooting Office 365, IBM Notes, network and shared drives
• Uses SNOW (Service Now) and other applications like Bomgar (Remote desktop Connection), and other file compression apps
• Troubleshoot Windows Desktop, Laptops, Printers and other peripherals
• basic troubleshooting knowledge in Android mobile, MAC OS Laptops, Desktop and Mobile
• Communicate with team and the user on the status or issues through Ticketing System and other available communication resources
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
SEE MORE REAL RESULTS“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.