Hi! I'm Abigail, an Operations and Administrative Support professional with over 9 years of experience helping teams stay organized, efficient, and focused on what matters most.
My background includes customer support, quality assurance, human resources, and operations, where I've developed strong skills in managing documentation, coordinating with internal teams and external partners, maintaining accurate records, and handling day-to-day administrative tasks.
In my current role as an Operations Executive for an affiliate marketing company, I manage data cleansing and validation, coordinate with carriers regarding Toll-Free Numbers (TFNs), maintain spreadsheets and operational records, organize conference schedules through Google Calendar, conduct competitor research, and support the team with administrative and ad hoc tasks. I also use Microsoft Excel, Google Sheets, Slack, Everflow, and internal CRM systems to keep operations running smoothly.
I'm detail-oriented, dependable, and quick to adapt to new tools and processes. I enjoy organizing workflows, solving problems, and ensuring tasks are completed accurately and on time.
I'm currently looking for a long-term opportunity where I can provide reliable administrative and operational support as a Virtual Assistant, Executive Assistant, or Operations Support Specialist. If you're looking for someone who is organized, proactive, and committed to delivering quality work, I'd be happy to support your business.
Experience: 5 - 10 years
Managed customer inquiries, resolved complex issues, and maintained high service standards.
Experience: 5 - 10 years
Provided administrative support by managing documentation, organizing files, maintaining records, coordinating schedules, handling email follow-ups, and ensuring daily operational tasks were completed accurately and on time.
Experience: 2 - 5 years
Supported daily business operations through data management, process coordination, documentation, carrier communication, workflow improvements, and cross-functional collaboration.
Experience: 5 - 10 years
Used Excel for tracking, reporting, organizing data, and maintaining operational records.
Experience: 1 - 2 years
Managed spreadsheets, updated operational data, and tracked ongoing tasks.
Experience: 5 - 10 years
Entered, updated, and maintained accurate records across multiple systems.
Experience: 2 - 5 years
Managed operational data, maintained databases, and ensured data accuracy.
Experience: 6 months - 1 year
Experience: 2 - 5 years
Handled email correspondence, follow-ups, and communication with internal and external stakeholders.
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