Maria

Advanced Virtual Assistant / Customer Support

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Overview

Looking for full-time work (8 hours/day)

at $9.90/hour ($1,920.00/month)

Bachelors degree

Last Active

June 3rd, 2026 (yesterday)

Member Since

September 13th, 2016

Profile Description

I have nearly 15 years of experience working in both office-based and mainly work from home / remote positions, collaborating with clients, suppliers, and third-party contractors from Australia and the United States. Throughout my career, I have held roles such as Customer Service Support, Virtual Assistant, Client Services Manager, and Operations Manager.

I am proficient in Microsoft Office applications, email and diary management, internet research, Google Workspace and its various applications, as well as eBay listing and account management. I also have experience managing and working with different website platforms including Drupal, Magento, WordPress, and various e-commerce websites. While I do not consider myself an expert developer, I have been involved in website design, content creation, collaboration, maintenance, and overall website management across multiple projects.

In addition, I have hands-on experience using CRM systems such as Zoho, HubSpot, Xero accounting software, data entry and research tools, and social media management platforms.

I am highly hardworking, reliable, and capable of working efficiently with minimal or no direct supervision. I value long-term and stable working relationships where I can contribute meaningfully to helping businesses grow, improve operations, and achieve their goals.

Top Skills

Office and Administration » Google Docs

Experience: 10+ years

Customer Support » Customer Service

Experience: 10+ years

Excellent customer relationship management with over 10+ years of experience. Ability to resolve customer concerns professionally and efficiently Experienced in handling phone, email, and live chat support Strong problem-solving and conflict resolution abilities Ability to multitask and manage high-volume workloads

Office and Administration » Microsoft Outlook

Experience: Less than 6 months

Other Skills

Accounting » Xero

Experience: 5 - 10 years

Proficient in using Xero for day-to-day accounting and bookkeeping tasks Experienced in invoice creation, billing, and payment tracking Knowledgeable in accounts payable and accounts receivable management Ability to manage expenses, purchase orders, and supplier information

Marketing » CRM » HubSpot CRM

Experience: 2 - 5 years

Office and Administration » Microsoft Excel

Experience: 10+ years

Office and Administration » Operation Management

Experience: 5 - 10 years

Experienced in overseeing daily business operations to ensure efficiency and smooth workflow. Also experienced in client relationship management and maintaining high service standards. Self-motivated, dependable, and able to work with minimal supervision.

Basic Information

Age: 41

Gender: Female

Website: Sign Up with Pro Account to View

Address: VALENZUELA CITY, METRO MANILA

Tests Taken: IQ
Score: 104: DISC
Dominance: 51
Influence: 17
Steadiness: 16
Compliance: 16: English
C1(Advanced)