Real Estate Sales Operations & CRM Specialist | Admin & Commission Management |

I’m skilled at using CRM platforms to track customer interactions, manage leads, and ensure sales processes are streamlined. I maintain accurate records and support teams in building strong customer relationships.

I specialize in analyzing and interpreting data, such as sales output, advances, and targets, to uncover insights that drive informed decision-making. Using tools like Excel, Google Sheets, and CRM platforms, I organize and visualize data to identify trends, track performance, and recommend process improvements. My focus is on transforming raw data into actionable insights that help teams optimize strategies and achieve business goals.

In sales administration, I support agents and brokers by providing the tools and processes they need to succeed. This includes managing updated inventories, tracking commissions and monthly advances, scheduling, and reporting on sales performance. I ensure the smooth processing of transactions and maintain accurate records to keep the team on track. By monitoring goals and ensuring all sales activities are documented, I help drive performance and align efforts with business objectives.

I assess agents' and brokers' receivables before processing their advance and commission requests. This involves monitoring their monthly expenses and sales output to ensure that their earnings are aligned with their expenditures. My focus is on balancing sales with expenses, ensuring that at the end of the day, they remain in a positive financial standing and avoid any negative balances.