Hi, I'm Jay Ann, a reliable and detail-oriented General Virtual Assistant who helps business owners stay organized and manage their day-to-day operations efficiently.
I provide support in areas such as:
•
• Calendar scheduling and coordination
• Administrative support
• Client communication and follow-ups
• Financial record management and invoicing
• Project coordination, including monitoring tasks and following up with tea
I take pride in being organized, proactive, and dependable in handling tasks that keep businesses running smoothly. My goal is to provide reliable support so business owners can focus on growing and improving their operations.
If you're looking for a Virtual Assistant who values clear communication, efficiency, and attention to detail, feel free to connect or send me a message.
Experience: 2 - 5 years
● Answering phone Calls and Chats. Managed over 50 customers per day. ● Install and Activate Office Microsoft products and Windows Operating System. ● Assisted customer for clean installation or Fresh Installation of Windows operating System ● Monitored systems in operation and quickly troubleshoot errors. ● Assisted customers in identifying issues and explained solutions to restore service and functionality.
Experience: 6 months - 1 year
Client Communication – Professional handling of emails and calls, confirming client onboarding requirements, and following up on overdue invoices. Tools Management – Skilled in using Notion (task tracking/knowledge base), WHMCS (billing/invoices), Upwork (time tracking), QuickBooks (reconciliation), and creating client contracts via Dropsign. Process Documentation – Building and maintaining knowledge bases, documenting step-by-step processes, and organizing contracts and confidential files. Task & Time Management – Organizing and executing daily checklists (review/respond to tickets, manage Notion tasks, handle calls), prioritizing effectively, and meeting deadlines consistently.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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