I became a pharmacist because healthcare has always made sense to me. The urgency of it, the details of it, the people in it.
That same care is what I bring to every practice I support as a Healthcare Virtual Assistant.
I'm Ronalyn. I work remotely with U.S.-based medical practices like Primary Care, Direct Primary Care (DPC) handling both the clinical and administrative side of things. Chart prep, referrals, patient communication, EMR management, billing workflows, inbox, calendar, social media. I move between all of it comfortably because I genuinely understand the environment I'm working in.
CLINICAL SUPPORT
- Chart preparation and encounter documentation
- Medical intake, SOAP notes, referrals and prior authorizations
- Patient case management, care coordination and follow-ups
- Prescription refill coordination
- EMR/EHR: Athena, AKUTE, Hint Health (DPC)
ADMIN AND OPERATIONS
- Membership billing, onboarding workflows and CRM automations (Amplify)
- Inbox and calendar management
- Patient communication: inbound/outbound, scheduling and insurance verification
- Tools: RingCentral, Spruce, OhMD, Google Workspace, Teams, Outlook, Zoom, Availity
PRACTICE GROWTH
- HIPAA-compliant | Social Media Management (FB, IG, LinkedIn, TikTok, YouTube)
- Canva Pro graphics and video content (CapCut)
- Patient engagement and community health education content
HIPAA certified. Detail-driven. Proactive.
I take ownership of what's on my plate, stay ahead of what's coming, and communicate clearly so you're never left guessing. Your practice and your patients are in good hands.
Ready to reclaim 10+ hours of your week?
Let’s hop on a brief call to see how I can lighten your load!
Experience: 5 - 10 years
Trained in medical terminology, patient coordination, and clinical documentation with a solid understanding of EMR/EHR systems and HIPAA compliance. Experienced in supporting healthcare providers with accurate and confidential administrative assistance.
Experience: 1 - 2 years
Knowledgeable in handling protected health information (PHI) in accordance with HIPAA regulations. Skilled in maintaining patient confidentiality, securing medical records, and ensuring all communications and documentation meet privacy and data protection standards. Trusted to work with sensitive healthcare data in a secure, compliant, and ethical manner.
Experience: 6 months - 1 year
Experience: 1 - 2 years
Proficient in managing day-to-day administrative operations with accuracy, organization, and attention to detail. Skilled in calendar and email management, document handling, task coordination, and workflow optimization.
Experience: 1 - 2 years
Experienced in providing compassionate, professional support to patients and clients in healthcare settings. Skilled in handling inquiries, appointment scheduling, patient follow-ups, and resolving concerns with empathy and efficiency. Knowledgeable in HIPAA-compliant communication and experienced with EMR/EHR systems to ensure accurate, confidential service at all times.
Experience: 6 months - 1 year
Experience: 6 months - 1 year
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