James
Guest Experience Associate / Operations Specialist
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.74/hour ($1,104.00/month)
High school diploma
Last Active
June 25th, 2026 (yesterday)
Member Since
May 6th, 2024
Profile Description
Hotel Industry | 2019 – 2026
Over seven years of continuous experience in the hospitality industry with the same company, progressing through multiple roles from Housekeeping Staff to Front Office Supervisor.
Started in Housekeeping, moved to the Front Office Department in 2020 as a Front Office Associate, promoted to Reservations Officer, and most recently elevated to Front Office Supervisor in February 2025.
Strong background in guest relations, complaint resolution, and front desk operations, with proven leadership in supervising front office staff and ensuring exceptional service delivery.
Experienced in social media management to boost hotel occupancy—responsible for responding to online inquiries, promoting room offerings, and managing guest feedback across platforms.
Skilled in appointment setting, including room bookings, dinner reservations, meeting arrangements, and effective call screening to support seamless guest experiences.
Top Skills
Real Estate » Appointment Setting
Experience: 2 - 5 years
I have seven years of experience in the hotel industry, where appointment setting has been an integral part of my daily responsibilities. This includes coordinating meeting arrangements, handling dinner and room reservations, and managing other guest-related bookings.
Office and Administration » Email Management
Experience: 2 - 5 years
Experienced in email management as part of daily front office operations, particularly during my time in the Reservations Department. Responsible for handling customer inquiries, processing reservation details, and submitting weekly and monthly reports via email.
Other Skills
Office and Administration » Computer Literacy
Experience: 1 - 2 years
Proficient in computer operations, including email management, data entry, reservation systems, and report preparation. Experienced with Microsoft Office tools (Word, Excel, Outlook) and familiar with hotel property management systems (PMS). Comfortable navigating online platforms for customer communication, appointment setting, and social media management.
Basic Information
- Age
- 26
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Lapu-Lapu, Cebu
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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