Revenue Operations & Collections Specialist | STR Revenue Lead | 10+yr

Overview

Looking for full-time work (6 hours/day)

at $6.62/hour ($960.00/month)

Bachelors degree

Last Active

July 1st, 2026 (26 days ago)

Member Since

May 5th, 2024

Profile Description

Results-driven Customer Support, Account Recovery, and Revenue Operations Specialist with 10+ years of experience in collections, customer service, insurance support, financial account resolution, and short-term rental property management. Skilled in first- and third-party collections, payment negotiations, dispute resolution, skip tracing, and high-volume account management, handling 120–150 accounts daily while maintaining compliance with FDCPA, HIPAA, and client standards.

Experienced in short-term rental revenue management and property operations for 16 properties, specializing in dynamic pricing strategies, occupancy optimization, guest communication, vendor coordination, and daily operational support. Managed and supported approximately 300–500 guests monthly while analyzing market trends, competitor pricing, and KPI performance to improve occupancy rates by 10%–20% year-over-year and maximize ADR and revenue performance.

Strong analytical, communication, and problem-solving skills with a proven ability to improve operational efficiency, enhance guest satisfaction, and support business growth through data-driven decision-making and strategic operational management.