Virtual Assistant | Outbound Caller | Customer Service & Sales
I bring 3+ years of experience in customer service, sales, and virtual assistance across banking, telecommunications, real estate, and digital marketing.
I worked as a Virtual Assistant selling marketing websites to businesses, and later as a Real Estate VA, calling homeowners, qualifying leads, and managing CRM records.
In customer service, I’ve supported T-Mobile, Verizon, Telus, selling mobile data plans and devices, and AMP Bank (Australia), handling daily deposits, savings, and home loan accounts with accuracy and compliance.
I’m skilled in CRM tools like Salesforce and HubSpot, data management, and high-volume calling, delivering professional, prompt, and precise support. With strong communication, problem-solving, and follow-up skills, I help businesses streamline operations, generate leads, and keep customers satisfied.
If you’re looking for a reliable VA, caller, or customer support specialist to handle calls, sales, and admin tasks efficiently, I’m ready to contribute to your success.
Experience: 1 - 2 years
Experienced Cold Caller with a proven track record across real estate, digital marketing, educational relief, and loan qualification campaigns. Skilled in building rapport, handling objections, and converting prospects by guiding them toward the right solutions.
Experience: 2 - 5 years
Customer Service Specialist with experience supporting AMP Bank, Verizon Wireless, Canadian Home Internet & TV, and Metro by T-Mobile. Skilled in handling high-volume inbound and outbound calls, resolving billing and technical concerns, managing account inquiries, and delivering excellent customer experiences across phone, email, and chat. Experienced in CRM systems, follow-ups, retention strategies, and maintaining professionalism in fast-paced environments. Focused on providing accurate solutions that improve customer satisfaction and loyalty.
Experience: 1 - 2 years
Results-driven Cold Calling & Sales Specialist with experience selling marketing website services and offering house improvement solutions to businesses. Skilled in engaging prospects, building rapport quickly, and clearly communicating value to generate qualified leads and set appointments. Experienced in handling objections, asking strategic qualifying questions, and identifying client needs to move prospects through the sales pipeline. Proven ability to perform in high-pressure sales environments while consistently meeting or exceeding call and conversion targets. Comfortable using structured scripts while maintaining a natural, confident conversation flow. Proficient in CRM tools for tracking interactions, managing follow-ups, and ensuring an organized and efficient sales process.
Experience: 6 months - 1 year
Real Estate Acquisition Specialist Description: Experienced in cold calling, lead generation, seller qualification, appointment setting, follow-ups, CRM management, probate leads, absentee owner lists, distressed properties, and wholesale real estate acquisitions. Skilled at identifying motivated sellers and setting qualified appointments for acquisitions managers and investors.
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