I am a customer service and virtual support professional with over 10 years of experience in BPO and remote work. I have strong experience in chat support, customer service, cold calling, lead generation, and research. I spent several years at TELUS International, where I handled customer concerns, provided quality support, and maintained high customer satisfaction.
I also worked as a freelancer specializing in cold calling, lead generation, and research, helping businesses find potential clients and grow their customer base. In my role as a virtual assistant at Mailologist, I supported daily operations, managed outreach, and assisted with administrative tasks.
My experience at Startek further strengthened my communication, problem-solving, and customer handling skills. I am adaptable, detail-oriented, and committed to delivering excellent service while continuously learning and growing professionally.
I also worked for 5 years at Harte Hanks as a Technical Support Representative, assisting customers with troubleshooting technical issues and delivering effective solutions. This strengthened my technical knowledge and problem-solving skills.
Experience: 2 - 5 years
I have been with few BPO companies providing customer service. I have handled different types of customers and diff types of concerns. I know how to communicate well, providing excellent customer satisfaction and exceed customers expectation.
Experience: 5 - 10 years
I have been with few BPO companies providing customer service. I have handled different types of customers and diff types of concerns. I know how to communicate well, providing excellent customer satisfaction and exceed customers expectation.
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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