Social Media Manager |Content & CX Support | Shopify Support

Overview

Looking for full-time work (8 hours/day)

at $10.30/hour ($1,984.00/month)

Bachelors degree

Last Active

July 6th, 2026 (7 days ago)

Member Since

April 27th, 2024

Profile Description

FREE UP YOUR TIME & FOCUS ON GROWTH
Hire me! You won't surely regret it - Efficient Virtual Assistant 

Hi, I’m May L. Felias — a dependable Virtual Assistant with a solid background in administration, customer support, and content creation.

 Experience that Delivers:
2 years in admin and customer service in the hospitality industry
1 year remote supporting US-based clients as Customer Support
Less than a year as Shopify and Etsy VA
Less than a year as E-commerce / Amazon VA
Less than a year as Scocial Media Manager
Services I Offer as a Personal & Executive Assistant
As a highly organized and proactive Virtual Assistant, I specialize in helping founders, executives, and business owners stay focused by taking care of the details behind the scenes. I bring structure, efficiency, and clear communication to every task — so you can focus on growth while I handle the rest.
Executive & Administrative Support
Manage calendars — scheduling, rescheduling, and confirming meetings
Organize and maintain inboxes (Inbox Zero approach)
Prepare meeting briefs, agendas, and action summaries
Draft professional emails, reports, and simple presentations
Handle data entry, document formatting, and online research
Manage Google Drive folders and file organization
Project & Operations Coordination
Track tasks, deadlines, and project milestones in Trello, Asana, or ClickUp
Coordinate with tea ---------- mbers and vendors for smooth project flow
Conduct research and comparisons for tools, services, or suppliers
Manage purchase orders, invoices, and delivery tracking
Update CRM systems like HubSpot or Salesforce with client information and notes
Personal Support for Executives
Plan and organize domestic or international travel (flights, hotels, itineraries)
Schedule personal appointments, errands, and household services
Handle reservations, online purchases, and gifting needs
Maintain confidentiality while managing sensitive personal information
Communication & Customer Support
Draft and manage internal updates or customer emails
Respond to client inquiries with professionalism and empathy
Maintain clear communication across Slack, Zoom, or email
Ensure timely responses and organized communication threads
Tech & Tools I Use
Google Workspace: Gmail, Calendar, Docs, Sheets, Slides, Drive
Microsoft Office: Word, Excel, PowerPoint
Project Management: Trello, ClickUp, Asana
CRM Tools: HubSpot, Salesforce (basic familiarity)
Marketplaces: Shopify, ETSY
Design & Communication: Canva, Loom, Slack, Zoom
Additional Skills
Social Media: Facebook, Instagram, Tiktok, Pinterest, Youtube
Social media post scheduling and content creation. 
Simple Canva design for presentations and graphics
Expense tracking and basic bookkeeping
SOP creation and documentation
Why Work With Me
I’m reliable, detail-oriented, and solution-driven. I take initiative, communicate clearly, and always follow through on what I start. My goal is to make your day easier — by handling what’s behind the scenes so you can focus on what matters most.
Let’s connect and make things happen!