John

Virtual Assistant

Verified

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $3.31/hour ($640.00/month)

Bachelors degree

Last Active

June 3rd, 2026 (today)

Member Since

April 24th, 2024

Profile Description

Experienced Customer Service Representative specializing in chat and email support with a proven track record of delivering exceptional customer service in digital channels. With 6 months of expertise in addressing customer inquiries and resolving issues promptly and efficiently via written communication. Skilled in managing chat queues and email correspondence while maintaining a high level of accuracy and professionalism. Proficient in using CRM systems and multitasking to handle multiple customer interactions simultaneously. Strong communication skills, both written and verbal, ensuring clear and effective communication with customers. Committed to providing personalized assistance and building positive customer relationships to drive satisfaction and loyalty.

Top Skills

Office and Administration » Communication

Experience: Less than 6 months

My communication skills as a Customer Service Representative are finely tuned, enabling me to articulate solutions clearly and concisely in written correspondence such as emails and chats. I excel in active listening, ensuring I fully understand customer concerns to provide empathetic and effective responses. I adapt my communication style seamlessly to accommodate diverse customer needs and handle challenging situations with diplomacy and patience, fostering positive resolutions. Collaborating effectively with teams, I contribute insights and maintain fluent communication in English, supplemented by proficiency in [additional languages if applicable], to ensure inclusive and accessible customer interactions."

Other Skills

Basic Information

Age: 28

Gender: Male

Website: Sign Up with Pro Account to View

Address: Imus, Cavite

Tests Taken: IQ
Score: 129: DISC
Dominance: 26%
Influence: 23%
Steadiness: 31%
Compliance: 20%: English
C1(Advanced)