E-Commerce VA | Experienced Procurement & Admin Support

Processed and managed purchase orders for local and international transactions, ensuring accuracy and compliance with company requirements. Coordinated with suppliers to confirm pricing, lead times, and delivery schedules, supporting cost control and uninterrupted operations.

Accurately encoded customer information from remittance and billing forms into company systems, ensuring error-free processing for sending, receiving, and bill payment transactions both locally and internationally. Transcribed handwritten details into digital records to maintain accuracy, prevent processing delays, and ensure smooth transaction claims.

Identified, evaluated, and negotiated with local and international suppliers to secure cost-effective, high-quality materials. Built and maintained strong vendor relationships, ensuring reliable supply chains and timely deliveries to meet project requirements.

Managed calendars to track supplier meetings, project deadlines, and material lead times, ensuring timely follow-ups and on-schedule deliveries. Coordinated virtual meetings with international suppliers, aligning schedules across time zones to support smooth procurement operations.

Proactively managed and organized emails for supplier coordination, order and shipment tracking, and team collaboration, ensuring timely updates and seamless eCommerce operations. While in procurement, handled communications with vendors for negotiations, material discussions, and logistics updates to keep projects on track. During my time as a customer service teller, managed customer inquiries, payment follow-ups, and issue resolution via email, maintaining accurate communication records that improved response time and enhanced service efficiency.

Handled customer inquiries and payment concerns via email, and in-person transactions. Provided accurate information, resolved issues promptly, and maintained clear communication to ensure a positive client experience.

Created digital products such as Airbnb templates, greeting cards, and business templates for my digital shop. Utilized Canva in the workplace to design holiday announcements and visual content for supplier communications.

Completed client-provided training on ClickFunnels for a freelance project, gaining hands-on knowledge in building landing pages, integrating forms, and setting up sales funnels to optimize the customer journey.

Identified and researched potential contacts by analyzing seminar attendee lists, email domains, and company affiliations. Verified details through LinkedIn, Facebook, and official websites, compiling accurate profiles to support outreach and client engagement.