Administrative & Operations Virtual Assistant | Bookkeeping & Customer Support

Provided administrative support to 1 school principal in an elementary school setting, assisting in the organization and management of school records, documents, and reports. Handled and organized student, faculty, and office files (100+ records) to ensure accuracy and easy retrieval. Prepared and formatted official reports, memorandums, and communications, and coordinated with 32 teachers and staff for scheduling and administrative concerns. Maintained a well-organized filing system to support smooth and efficient daily school operations.

Utilized Microsoft Excel and Google Sheets to organize, track, and manage daily administrative and financial tasks, including task monitoring, liquidation reports, payroll preparation, and voucher documentation. Maintained accurate and updated records to support smooth office operations and ensure timely processing of reports and financial summaries. Assisted in tracking expenses and organizing files for easy reference and audit purposes, ensuring accuracy and efficiency in all data entries.

Managed email correspondence by organizing, filtering, and responding to incoming messages to ensure timely and efficient communication. Handled an average of 50+ emails daily, categorized important messages, and prioritized urgent concerns. Assisted in maintaining an organized inbox system to improve workflow efficiency and reduce missed or delayed responses. Ensured clear, professional, and consistent communication with clients, staff, and stakeholders.