I help lending and financial services companies grow their SME loan portfolios through strategic outbound lead generation and full-cycle loan management. At Sedge Funding, I manage end-to-end loan lifecycles for small and medium enterprises — from qualifying leads through cold outbound campaigns to structuring tailored financing (MCA, Lines of Credit) and ensuring 100% accuracy in regulatory documentation for capital disbursements. Previously, I handled collections for a lending corporation, consistently meeting repayment targets through negotiation with delinquent accounts. I'm skilled with CRM and dialer systems (Convoso, VICIdial), Excel-based financial tracking, and cold-calling B2B and B2C prospects across the US and Canadian markets. I bring accuracy, persistence, and strong client relationship management to every account I handle.
Experience: 2 - 5 years
"Experienced in administrative management with a strong focus on client relations and team development. I lead daily strategy briefings to align team goals with client expectations and manage end-to-end client communications through regular stakeholder meetings. Additionally, I oversee the training of new agents in call handling and operational standards to ensure high-quality service delivery and team performance."
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: Less than 6 months
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