Customer Service & Administrative ProfessionalWith a strong background in customer support, administrative assistance, and data entry, I bring expertise in handling technical troubleshooting, billing inquiries, and order processing. My experience spans roles in government offices, telecommunications, and retail, where I developed proficiency in Microsoft Office, Zendesk, G-Suite, and social media management. I am detail-oriented, highly organized, and adept at streamlining processes to enhance efficiency. Passionate about providing exceptional service and problem-solving, I thrive in fast-paced environments requiring adaptability and effective communication.
Experience: 1 - 2 years
Skilled in organizing files, managing schedules, and handling correspondence.
Experience: 6 months - 1 year
Proficient in handling customer inquiries and providing technical support. With 8 months of Voice BPO experience as a customer service technical support representative, I honed my communication skills and developed a keen understanding of customer needs.
Experience: 6 months - 1 year
Proficient in Canva for video and photo editing, creating visually appealing graphics, and designing marketing materials.
Experience: 6 months - 1 year
Experienced in managing social media accounts, creating engaging content, and interacting with followers.
Experience: Less than 6 months
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