Great Communication and Organizational skills. Broad experience in Customer Service for multiple accounts for Telephone companies, Sales, E-commerce and Retail.
Trained for Quality and Leadership Programs.
Experience: 5 - 10 years
Cross-trained for multiple accounts to meet client's needs. Customer Service Agent with experience in e-commerce operations.
Experience: 2 - 5 years
Experience in assisting customers and listening to their needs, as well as listening to calls by agents and grading them according to the guidelines.
Experience: 6 months - 1 year
Doing call audits for Quality then providing coaching and feedback to agents.
Experience: 10+ years
Experience: 2 - 5 years
Experience: 10+ years
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 2 - 5 years
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