Detail-oriented and results-driven Customer Service and Data Support Professional with experience in education, healthcare, consulting support, and sports analytics. Proven track record of delivering high-quality customer support via phone and
Experienced in data analysis, process improvement, and supporting senior consultants with strategic recommendations, project planning, and client presentations. Skilled in translating complex data into actionable insights, identifying operational inefficiencies, and assisting with system implementation and change management initiatives.
As a part-time Sports Data Analyst at Framesport.AI, demonstrates strong analytical precision by validating and annotating rugby match data to ensure structured, high-quality datasets that support performance analytics.
Experience: 6 months - 1 year
Proficient in creating reports, spreadsheets, and presentations with organized formatting.
Experience: 2 - 5 years
Experienced in handling customer inquiries, resolving concerns, and providing excellent support with empathy and professionalism.
Experience: 6 months - 1 year
Excellent at prioritizing tasks, meeting deadlines, and balancing multiple responsibilities efficiently.
Experience: Less than 6 months
I worked as a Sports Data Analyst at Framesport.ai, where I reviewed and validated rugby match annotations such as tries, tackles, rucks, and other in-game events. My role involved checking the accuracy of labeled data, ensuring player numbers and actions were correctly tagged, and sometimes annotating plays myself. This work helps transform raw match footage into reliable data that coaches, analysts, and teams use to improve performance, strategy, and decision-making.
Experience: Less than 6 months
Fast and accurate typing skills with strong attention to detail in organizing, encoding, and verifying information.
Experience: Less than 6 months
Skilled at organizing inboxes, responding to client emails, and maintaining clear communication records.
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