Medical Virtual Assistant/Customer Service/Registered Nurse

I may claim to be an expert in communication because I have years of expertise from previous positions. by proactively listening to the problems of clients and providing them with the necessary information. Above all, try to imagine yourself in your position.

For over a year, I worked as a triage nurse assistant, supporting the patient, healthcare team, and medical provider. I helped patients distinguish between urgent and non-urgent situations before visiting the emergency room, alerted the healthcare team or provider to an urgent situation, and took their vital signs. After receiving my license to practice as a registered nurse, I was tasked with serving as an emergency nurse. This included alerting the attending physician, providing crucial information required for the patient's diagnosis, providing bedside treatment, and issuing discharge instructions. In addition, I worked as a medicine nurse in a medical-surgical ward, giving bedside treatment and updating my charge nurse on the patient's condition before receiving praise for my work. I was moved to the intensive care unit this year and given a promotion to become an ICU nurse. I was responsible for providing bedside care, wound care (such as treating bedsores), intensive monitoring of patient's vital signs, alerting residents and doctors, providing nutrition through total parenteral nutrition or tube feeding, and giving patients bedside baths. 

Throughout my nursing career, I dealt with the majority of typical health conditions. I might say that I am the best at medical terminology, and I have gained medical knowledge throughout my nursing profession, especially throughout my college days.

I'm also an outstanding communicator, problem solver, and quick thinker, thanks to my one-year experience as a customer support representative in the BPO industry.

We have been taught computer usage and how to utilize Microsoft Office products like Word, Excel, and PowerPoint since we were in high school.

I'm good under pressure because I lead a team and take ownership of issues when they arise. able to come up with solutions quickly. Considering my team with empathy and listening to all viewpoints before formulating a solution. In addition, I'm a truthful person when it comes to mistakes made in situations because it can assist us demonstrate to others that they can still trust us.