I am a versatile professional with more than 15 years of cross-industry experience spanning BPO customer service, outbound sales, property management, banking, and technical operations. My background features 5 years of premium hospitality and global reservation management for the Hilton Hotels account, paired with hands-on entrepreneurship as an Airbnb Superhost currently managing a 9-unit rental and apartment portfolio. This is strongly reinforced by direct experience in US-based B2B cold calling, financial administration, and manufacturing system support.
Work Experience:
* Airbnb Property Manager & Superhost
Independent Business Owner | [October 2024-Present]
Manage end-to-end operations and guest communications for rental transient units through airbnb maintaining Superhost status.
Handle all bookings, check-ins, payments, property maintenance, and vendor coordination.
* B2B Inside Sales Representative / Cold Caller (1 year)
Remote (US-Based Cleaning Service Account)
[October 2024- January 2026
Conducted 50 to 80 outbound cold calls per shift targeting
US businesses to pitch commercial cleaning services.
Qualified prospects, navigated gatekeepers, and secured
appointments for the closing sales team.
* Senior Customer Service Representative (BPO 5 years)
Hilton Hotels Worldwide Account [October 2015] – [December 2020]
Managed global guest reservations and loyalty programs,
ensuring compliance with strict hospitality standards.
Resolved complex booking inquiries, billing discrepancies, and
high-priority customer escalations.
* Bank Teller & Loan Assistant (3 years)
[Universal bank of Lopez Quezon] | [December 2012] – [August 2015)
Processed daily financial transactions, balanced cash drawers, and
ensured compliance with banking regulations.
Assisted the credit department by reviewing loan applications and
organizing required documentation.
* Engineering Support ESD Technician (7 years)
[TDK Philippine Corporation] | [October 2005] – [September 2012]
Provided administrative and technical support to the engineering team
within a manufacturing environment.
Maintained inventory logs, compiled technical data, and updated
standard operating procedures.
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 6 months - 1 year
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.