Virtual Assistant with Administrative & Creative Support Skills

I have experience in social media management, including editing video content and reels, creating posters and graphics using Canva, and scheduling content across multiple platforms. I manage and publish content on Instagram, TikTok, Facebook, and Google, ensuring consistent posting and brand presence.

I have experience in video editing, including creating AI-enhanced reels and short-form content for businesses such as pet grooming services, as well as editing videos for posting on Instagram, TikTok, and other platforms. As a content creator and vlogger, I also edit YouTube vlog content, including introductions and overall video flow, to create engaging and polished videos.

I have experience with data entry, ensuring that all information is accurate, complete, and properly documented. I carefully verify details, maintain organized records, and ensure information is entered correctly to support smooth processing and compliance.

I have experience working as an appointment setter in an optometry setting, where I support daily operations by managing patient scheduling and communication. My role includes handling appointment bookings and rescheduling, responding to SMS and email inquiries, and maintaining organized records. I also assist with administrative tasks such as sending invoices and prescriptions, ensuring accurate and timely communication with patients. -Scheduled and managed patient appointments.

I have experience in graphic design using Canva, including creating promotional posters and branded content for businesses such as dental clinics, optometry practices, and insurance companies. I design visually consistent marketing materials that align with brand identity and business goals. I also have experience creating PowerPoint presentations for training and informational purposes.

I have experience handling insurance-related tasks, including sending emails to follow up on insurance status, checking and verifying coverage, updating patient insurance information, and submitting required documentation accurately and on time.