Executive Assistant | Calendar Management | Email Management | Lead Tracking

Coordinated executive and team calendars, scheduled meetings, managed appointments, and resolved scheduling conflicts. Maintained accurate schedules while supporting multiple priorities and deadlines.

Managed 50+ emails daily, prioritizing communications, monitoring follow-ups, and maintaining a 95% same-day response rate. Ensured timely handling of inquiries while keeping inboxes organized and actionable.

Provides executive and administrative support by managing schedules, coordinating meetings, tracking follow-ups, and supporting day-to-day operations. Assisted senior managers in maintaining organized workflows and ensuring priorities remained on track.

Maintained accurate customer and lead records in Dynamics 365, ensuring information was updated, organized, and accessible. Supported sales activities through record maintenance, status updates, documentation, and data accuracy.

Leveraged Microsoft Outlook, Excel, Word, Teams, and OneDrive to manage 50+ daily emails, maintain documentation, prepare reports, coordinate schedules, and support day-to-day administrative operations. Utilized Microsoft 365 tools to improve organization, communication, and information accuracy across teams.

Provided day-to-day administrative support, documentation, reporting, file management, and coordination for sales and operations teams in a fast-paced environment.

Managed calendars, appointments, and meeting schedules in a fast-paced environment, ensuring priorities remained organized and deadlines were met. Coordinated scheduling across teams while supporting daily operations, follow-ups, and administrative activities.

Maintained accurate records across CRM systems, spreadsheets, and administrative databases. Ensured information was entered, updated, and verified for accuracy, supporting daily operations, documentation, and team visibility.