Experienced Customer Service Representative and Sales Associate for over 12years. Motivated to succeed in an environment of growth and excellence that leads me to becoming a Sales Coach, Subject Mater Expert(SME) and a Team Manager, developing aspiring agents to reach success and earn a job that will provide them a career satisfaction and self-development. I am committed to share my passion for the job, gain new experiences and be open to changes.
Experience: 1 - 2 years
I've handled Travel account for several years in my BPO job, ensuring best recommendation for hotels based on the customer's needs.
Experience: 1 - 2 years
I've handled Travel account for Flights both domestic and abroad for my customers based on their needs and for their convenience.
Experience: 2 - 5 years
Taking inbound calls inquiring about their bills, services and even complaints from their existing subscription. And most importantly, provide a fast and appropriate solutions for customers, and follow up to resolve any issues the customers have experienced.
Experience: 1 - 2 years
I have handled Inbound sales account for several Telecommunications Company based in US and UK for no less than 2 years.
Experience: 1 - 2 years
I have handled Retention Account for several Telecommunication Company based in US and UK for no less than 2 years.
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