Hannah

Customer Service Representative

With Timeproof

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Overview

Looking for full-time work (8 hours/day)

at $4.96/hour ($960.00/month)

Bachelors degree

Last Active

July 8th, 2026 (6 days ago)

Member Since

March 31st, 2024

Profile Description

As a Customer Service Representative, my primary responsibilities include assisting customers by responding to inquiries through various communication channels such as phone, email, live chat, or social media. I provide accurate and clear information about products, services, and company policies while addressing any questions or concerns they may have. I troubleshoot issues, resolve complaints, and ensure customers receive solutions in a timely manner. If needed, I escalate complex issues to a supervisor or the appropriate department for further assistance. I process orders, track shipments, and assist with returns and exchanges, ensuring all details are accurately recorded. Additionally, I gather customer feedback, report common concerns, and communicate promotions or new products to customers. I may also help with upselling or cross-selling when appropriate. Throughout all interactions, I maintain professionalism, stay organized, and collaborate with other teams to provide seamless customer experiences. My goal is to ensure customer satisfaction and foster positive relationships to enhance loyalty and retention.

Basic Information

Age: 27

Gender: Female

Website: Sign Up with Pro Account to View

Address: Minglanilla, Cebu

Tests Taken: IQ
Score: 145: DISC
Dominance: 36
Influence: 15
Steadiness: 36
Compliance: 13: English
C2(Advanced/Mastery)

Hannah

Customer Service Representative

Overview

Profile Description

Top Skills

Customer Support » Customer Service

Office and Administration » Time Management

Professional Services » Medical Services » HIPAA Compliance

Other Skills

Customer Support » Technical Support

Customer Support » Active Listening

Professional Services » Medical Services » Medical Billing

Office and Administration » Creative Problem Solving

Office and Administration » Problem Solving

Basic Information