Katrisha

Virtual Assistant | Customer Support Specialist | Administrative Support | Appoi

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Overview

Looking for full-time work (8 hours/day)

at $2.49/hour ($480.00/month)

Bachelor's degree

Last Active

June 26th, 2026 (today)

Member Since

March 29th, 2024

Profile Description

Virtual Assistant | Customer Support Specialist | Administrative Support | Appointment Setter

Helping businesses stay organized, improve efficiency, deliver exceptional customer experiences, and connect with qualified clients.

• Experienced in customer service, administrative support, and client communication with 1 year and 6 months of professional experience.

• Handled 40–60 customer interactions daily through phone, email, and live chat while maintaining professionalism, resolving inquiries, and ensuring high customer satisfaction.

• Experienced in appointment scheduling, customer follow-ups, data entry, record management, documentation, and administrative coordination.

• Strong communication, multitasking, and problem-solving skills with the ability to adapt quickly in fast-paced remote environments.

SERVICES I OFFER

• Customer Support (Email, Live Chat & Phone Support)

• Appointment Setting

• Calendar Management

• Administrative Assistance

• Data Entry & Record Management

• Email Management

• File & Document Organization

• Internet Research

• CRM Updates & Client Communication

• Social Media Support

• Canva Content Creation

TOOLS & PLATFORMS

• Google Workspace

• Microsoft Office Suite

• Canva

• Salesforce

• Trello

• Notion

• Meta Business Suite

• Calendly

• Slack

• Zoom

WHY WORK WITH ME

• Excellent Written & Verbal English Communication

• Strong Customer Service & Relationship-Building Skills

• Detail-Oriented & Highly Organized

• Reliable, Professional & Proactive

• Excellent Time Management & Multitasking

• Problem-Solving & Critical Thinking

• Fast Learner & Adaptable to New Tools and Systems

As a Psychology graduate, I bring a strong understanding of communication, customer relationships, and human behavior. I am committed to providing dependable support, maintaining efficient operations, building positive client relationships, and helping businesses grow through excellent customer service and organized administrative support.

If you're looking for a reliable Virtual Assistant who can provide outstanding customer support, manage administrative tasks, and help generate qualified appointments, I'd be happy to support your business.

Top Skills

Marketing » Social Media Management

Experience: Less than 6 months

Skilled in managing social media platforms by planning content, maintaining consistent brand presence, engaging with audiences, and supporting business growth through effective online communication and content organization.

Customer Support » Customer Service

Experience: 1 - 2 years

Experienced in delivering professional customer support through phone, email, and live chat. Strong ability to build positive relationships, resolve concerns efficiently, and ensure excellent customer experiences.

Marketing » Digital Marketing

Experience: Less than 6 months

Passionate about supporting digital marketing initiatives through content creation, audience engagement, social media support, and customer-focused strategies that help businesses strengthen their online presence and achieve their goals.

Other Skills

Marketing » Content Creation

Experience: Less than 6 months

Creates engaging and visually appealing content designed to capture audience attention, strengthen brand identity, and support marketing objectives through clear messaging and creative design.

Office and Administration » Administrative Support

Experience: Less than 6 months

Provides reliable administrative assistance through email management, calendar coordination, data entry, documentation, research, and task organization to help businesses operate efficiently and stay organized.

Design » Graphic Design » Canva

Experience: 2 - 5 years

Experienced in creating professional, visually appealing, and brand-consistent content using Canva. Skilled in designing social media graphics, marketing materials, presentations, and promotional content that help businesses strengthen their online presence, engage their audience, and communicate their message effectively.

Basic Information

Age: 24

Gender: Female

Website: Sign Up with Pro Account to View

Address: San Pedro, Laguna

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”