Virtual Assistant | Shopify eCommerce Support | Store Growth & Customer Experience Specialist
Hi! I’m a reliable and detail-oriented Ecommerce Virtual Assistant with experience supporting Shopify and eCommerce businesses since 2024.
My core experience is Shopify, and this is the field I want to continue growing in. I enjoy helping business owners improve their daily operations, organize their workflow, support customers, and create better systems that allow the business to grow.
I may not claim to know everything, but I am someone who is always willing to learn, adapt, listen, and give my best. I believe good support comes from being dependable, open to feedback, and committed to helping the business succeed.
What I can do for your business:
Shopify & eCommerce Support
Product listing creation and optimization: titles, descriptions, variations, pricing, keywords, and tags.
Updating product information and maintaining organized store data.
Shopify order management, including tracking updates, incorrect address concerns, and supplier coordination.
Creating Google Sheets/Excel reports for order monitoring and business records.
Customer Support & Store Management
Handling customer inquiries through Gmail, Messenger, Instagram chats, and comments.
Assisting with refunds, replacements, disputes, and customer concerns professionally.
Creating clear and helpful responses while maintaining good customer relationships.
Creative & Administrative Support
Creating product images, lifestyle visuals, and marketing materials using Canva.
Organizing files, reports, and business information.
Helping improve workflows to save time and make daily operations smoother.
Tools & Platforms I Have Experience With:
Shopify, eBay, DS Titan, Winning Hunter, Poky, Sourceinbox, Canva, Google Workspace, Excel/Google Sheets, and AI tools for productivity support.
Why work with me:
Honest, reliable, and committed to long-term partnerships.
Focused on helping businesses grow, not just completing tasks.
Fast learner who is open to instructions, feedback, and new challenges.
Flexible schedule, including weekends and additional support when needed.
Reliable Remote Work Setup:
I continuously invest in improving my work setup because I understand that reliability is important when supporting a business remotely.
I have prepared a stable working environment with:
Two laptops to ensure backup availability and uninterrupted workflow.
High-quality power station with solar panel backup.
Heavy-duty power bank for additional power support.
Reliable pocket WiFi with available load for internet continuity.
Accessible motorcycle for mobility and emergency needs.
Power generator available nearby as an additional backup option.
Flood-free working station to maintain a safe and reliable workspace.
I make sure that my tools and workspace continue improving because I see this career as a long-term commitment, not just a temporary job.
I am looking for a long-term opportunity where I can contribute my skills, continue improving, and grow together with the business.
Payment preference: Weekly via Wise.
Let’s build something better together.
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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