Current Employment Status:
Hired Full Time on Nov 18, 2025

Gerzon

Telco Support, Medical VA

55 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.80/hour ($1,120.00/month)

Associates degree

Last Active

July 19th, 2026 (2 days ago)

Member Since

March 25th, 2024

Profile Description

I'm a dependable and fast-learning professional with over 10 years of experience in customer service and technical support. I started by helping customers with mobile services and troubleshooting, then spent 3 years as a medical VA, guiding people through their healthcare benefits and helping them save on premiums. Currently, I support Australian businesses with their telecom and tech needs, setting up systems like IVRs, handling internet issues, and troubleshooting office equipment. I’m detail-oriented, flexible, and always focused on providing top-quality service.

Top Skills

Experience: 10+ years

Currently supporting Australian businesses by troubleshooting phone systems, IVRs, internet (NBN), printers, and fax machines, ensuring minimal downtime.

Experience: 10+ years

More than 10 years assisting customers with mobile services—adding minutes, resolving service issues, and ensuring satisfaction in a high-volume environment.

Experience: 5 - 10 years

Resolved technical and service-related issues quickly and efficiently, from device malfunctions to configuring complex business systems.

Other Skills

Experience: 2 - 5 years

3 years as a Medical VA helping clients understand and maximize their healthcare benefits, leading to reduced monthly premiums and better plan choices.

Managed customer records, benefit details, and system setups with accuracy to avoid costly errors and ensure service reliability.

Experience: 10+ years

Successfully transitioned between telecom, healthcare, and business tech support roles Each with unique tools, systems, and client needs.

Experience: 10+ years

Provided clear, professional support to customers across phone and digital channels, ensuring understanding and trust in every interaction.

Basic Information

Age
34
Gender
Male
Website
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Address
Sibulan, Negros Oriental
Tests Taken
IQ
Score:  101
DISC
Dominance: 37
Influence: 16
Steadiness: 26
Compliance: 21
Government ID
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“I have a team of 6 VA's that pretty much do everything for me”

Elishama Jiles

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