Unice

Team Lead

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Overview

Looking for full-time work (8 hours/day)

at $6.62/hour ($1,272.74/month)

Bachelors degree

Last Active

June 26th, 2026 (2 days ago)

Member Since

March 19th, 2024

Profile Description

Top Skills

Project Management

Experience: 6 months - 1 year

Office and Administration » Team Leadership

Experience: 5 - 10 years

Office and Administration » Team Leadership

Experience: 5 - 10 years

Other Skills

Customer Support » Technical Support

Experience: 2 - 5 years

– Subject Matter Expert • Supporting customers using specific application/s, analyze and rectify tickets that has been raised within service level of agreement. • Troubleshooting technical tickets and assigning to relevant team to sort, analyze and resolve the issue/s. • Scheduling outbound calls with Customers to diagnose the issue. • Handling Escalations and Managing Directors Office complaints. • Overseeing tier 2 team for technical support to ensure workloads are allocated correctly. • Provide regular and meaningful reporting of workflow, trends and performance to management. • Contribute to the innovative and continuous improvement culture through collaboration with clients.

Office and Administration » Microsoft Excel

Experience: 5 - 10 years

Office and Administration » Calendar Management

Experience: 1 - 2 years

Office and Administration » Travel Planning

Experience: 2 - 5 years

Basic Information

Age: 27

Gender: Female

Website: Sign Up with Pro Account to View

Address: Cainta, Rizal

Tests Taken: IQ
Score: 93: DISC
Dominance: 49
Influence: 8
Steadiness: 27
Compliance: 16: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”