Joy-ann

Lead QA Analyst/Email Management/Admin Assistant/Outreach Specialist

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Overview

Looking for full-time work (8 hours/day)

at $7.94/hour ($1,536.00/month)

Bachelors degree

Last Active

July 7th, 2026 (7 days ago)

Member Since

March 18th, 2024

Profile Description

Hi, my name is Joy-Ann Gonzaga, and I’m a Virtual Assistant specializing in CRM management and multi-channel outreach.
I have hands-on experience managing end-to-end outbound campaigns, particularly using tools like ---------- , where I handle everything from domain setup and inbox configuration to building email sequences and running campaigns. I also monitor deliverability and continuously optimize messaging to improve open and response rates.
In addition to email outreach, I’ve worked as a DM Setter on Instagram, where I initiate conversations, qualify leads, and nurture them into potential clients. I also have experience running SMS campaigns using Smarter Contact, managing contact lists, sending targeted messages, and tracking responses.
On the CRM side, I’m experienced in tracking lead interactions, maintaining clean and organized data, and ensuring timely follow-ups to move prospects through the pipeline efficiently.
My background in telemarketing and lead generation has strengthened my communication skills and ability to handle high-volume outreach while still keeping interactions personalized and results-driven.
I’m detail-oriented, proactive, and comfortable working with data, automation tools, and fast-paced environments. My goal is always to help businesses generate quality leads and improve conversion rates through effective outreach strategies.

I’d love the opportunity to contribute my skills and help grow your pipeline.

Top Skills

Experience: 1 - 2 years

Created and managed email campaigns to drive engagement, build customer loyalty, and increase sales Executed outbound email campaigns using Apollo.io, including list building, sequencing, and campaign optimization Developed high-converting email sequences and refined messaging based on campaign analytics Utilized automation tools and data analysis to continuously improve campaign performance and achieve business goal

Experience: 2 - 5 years

I have extensive experience with online research and data entry, particularly in sourcing and verifying leads using tools like LinkedIn Sales Navigator and various online platforms. In my role with Tayton Capital, I conducted detailed research by reviewing company websites, social media profiles, and online data sources to validate lead information. I regularly used Google Sheets to organize and maintain lead databases, track outreach campaigns, and generate reports. I also worked with CRM systems to manage contacts and monitor engagement. While working in a real estate-related environment, I became familiar with verifying property and owner information through available online records and cross-referencing multiple sources to ensure accuracy. My workflow is always focused on maintaining clean, reliable data that supports effective outreach and decision-making.

Experience: 2 - 5 years

I specialized in identifying and qualifying potential leads through data analysis, market research, and strategic outreach methods. My ability to analyze market trends and consumer behavior contributed significantly to expanding the company's client base.

Other Skills

Experience: 2 - 5 years

I engaged in outbound calling campaigns to promote products or services, utilizing persuasive communication skills to generate sales leads. I demonstrated proficiency in navigating customer objections and closing sales deals over the phone.

I implemented rigorous quality assurance measures, providing valuable insights for optimizing lead generation strategies and improving conversion rates.

Basic Information

Age
34
Gender
Female
Website
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Address
Cebu City, Cebu
Tests Taken
IQ
Score:  122
DISC
Dominance: 0
Influence: 0
Steadiness: 0
Compliance: 0
Government ID
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