Djeneses

Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $5.81/hour ($1,120.00/month)

Bachelors degree

Last Active

July 2nd, 2026 (8 days ago)

Member Since

March 18th, 2024

Profile Description

Hey there,

I am a dedicated and detail-oriented Virtual Assistant specializing in dental medical and pharmacy benefits. With extensive experience in insurance verification, appointment scheduling, and billing, I bring a comprehensive skill set tailored to support dental offices and pharmacy benefit associates effectively. My proficiency with various software platforms ensures seamless integration into your existing systems, enhancing operational efficiency and patient satisfaction.

Key Skills and Expertise:
Insurance Verification: Proficient in verifying patient insurance coverage, ensuring accurate and timely processing of claims for dental and pharmacy services. Expertise in communicating with insurance companies to resolve issues and obtain necessary authorizations.

Appointment Scheduling: Adept at managing patient appointments, coordinating schedules to optimize time slots, and ensuring minimal wait times. Skilled in handling phone inquiries and providing excellent customer service to patients.

Billing and Posting: Extensive experience in posting charges, payments, and adjustments to patient accounts. Competent in processing insurance claims, managing account reconciliations, and ensuring accurate and timely billing.

Dental and Pharmacy Benefits: Specialized knowledge in managing dental and pharmacy benefit plans, assisting patients with understanding their coverage, and maximizing their benefits.

Software Proficiency: Versatile in using various dental and pharmacy software applications, including but not limited to Dentrix, Eaglesoft, SoftDent, and pharmacy management systems. Quick to adapt to new technologies and software updates, ensuring efficient workflow and data management.

Professional Experience:

Successfully managed billing and posting processes for dental practices, reducing errors and improving payment collection timelines.
Verified insurance coverage for dental and pharmacy services, facilitating smooth and hassle-free patient experiences.
Scheduled and managed appointments, optimizing the use of office resources and enhancing patient satisfaction.
Utilized multiple software platforms to streamline administrative tasks, ensuring accuracy and efficiency in all operations.
With a commitment to providing exceptional administrative support and a keen eye for detail, I am dedicated to helping dental offices and pharmacy benefit associates achieve their operational goals. My ability to handle multiple tasks efficiently and my strong communication skills make me an invaluable asset to any healthcare team.

From your perspective, you want a mix of experience plus competitive pricing- and I understand that. But, you get what you pay for, so if my rates don't meet your needs, Let's talk.

Top Skills

Experience: 1 - 2 years

TECHNICAL SUPPORT, TROUBLSHOOTING TV, INTERNET AND HOMEPHONE VIA INBOUND CALLS

Experience: 6 months - 1 year

Provides Products assistance and upselling

Other Skills

Basic Information

Age
30
Gender
Female
Website
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Address
Tests Taken
IQ
Score:  122
DISC
Dominance: 29
Influence: 25
Steadiness: 34
Compliance: 13
English
B2(Upper Intermediate)
Government ID
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