With over a decade of experience in the call center industry, I bring a solid background as a former Operations Manager, leading a team of 150 while supporting senior leaders on performance, client relations, staffing, and overall operational efficiency. I also worked as a Client Delivery Manager in a recruiting agency, where I handled client relations and service delivery, resolved operational issues, and ensured timely, high-quality execution through close coordination with stakeholders and consistent daily reporting.
I also served as an Executive Assistant to a CEO in a toxicology laboratory, managing
calendars, logistics, data entry, and client prospecting using HubSpot and QuickBooks. In
addition, I have experience in online research, video editing for a U.S.-based travel client, and local brand awareness campaigns. I am proactive, highly organized, detail-oriented, and results-driven, with a strong ability to adapt quickly and deliver value from day one.
Experience: 10+ years
Experience: 5 - 10 years
Experience: 1 - 2 years
Experience: 5 - 10 years
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
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