Rochelle

Virtual Assistant | Customer Service, Data Entry & Administrative Support

55 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.99/hour ($960.00/month)

Bachelors degree

Last Active

June 23rd, 2026 (3 days ago)

Member Since

March 10th, 2024

Profile Description

Dedicated and detail-oriented professional with extensive experience in customer service, relationship management, and hospitality gained from working with Qatar Airways and Metrobank. Skilled in providing exceptional client support, managing administrative tasks, handling data entry with accuracy, and maintaining organized records and documentation.
Proficient in Microsoft Excel, including data management, reporting, spreadsheet organization, and basic analysis. Strong ability to multitask, coordinate schedules, process information efficiently, and ensure smooth day-to-day operations. Recognized for delivering high-quality service, building positive client relationships, and resolving concerns in a professional and solution-oriented manner.
A proactive and dependable professional who thrives in fast-paced environments, adapts quickly to changing priorities, and consistently focuses on improving customer satisfaction and operational efficiency. Committed to providing reliable virtual assistance, administrative support, and customer service that helps businesses stay organized and achieve their goals.

Top Skills

Experience: 5 - 10 years

Customer service professional with international hospitality experience gained from a 5-star Middle Eastern airline. Proven ability to deliver exceptional client support, resolve concerns efficiently, communicate effectively with diverse customers, and provide solution-oriented service while maintaining professionalism, empathy, and attention to detail.

Experience: 10+ years

Solution-oriented professional with proven experience in troubleshooting customer concerns, resolving complex issues, and delivering effective solutions in fast-paced environments. Skilled at analyzing situations, identifying root causes, making informed decisions, and coordinating with stakeholders to achieve positive outcomes while maintaining a high standard of customer service.

Other Skills

Experience: 2 - 5 years

Advanced Microsoft Excel user with experience in financial analysis, data tracking, reporting, and spreadsheet management. Skilled in using formulas, pivot tables, data validation, sorting, filtering, and reporting tools to analyze financial information, identify trends, and support informed decision-making. Recognized for accuracy, attention to detail, and the ability to organize and manage large volumes of data efficiently.

Basic Information

Age
33
Gender
Female
Website
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Address
Tests Taken
None
Government ID
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