I bring over 17 years of experience in customer service and administrative support, starting in the BPO industry from 2006 to 2014 as a Call Center Agent for major telecom providers such as Alltel, Verizon, T-Mobile, and Sprint.
Since 2016, I have been working as a Virtual Assistant, supporting clients across the US, UK, Australia, Thailand, and Singapore. My VA services span a wide range, including LinkedIn outreach, lead generation, data entry, web research, executive assistance,
With a strong foundation in web research and data management, I’ve worked closely with CEOs and managers to conduct research, collect and manage data, and maintain organized databases. In my most recent role as an Executive Admin Assistant, I took on additional responsibilities such as managing virtual event logistics, designing internal and external company materials (social media assets, event collaterals), handling social media marketing, talent acquisition, team performance tracking, and a variety of other administrative tasks.
I am highly organized, dependable, and detail-oriented. I take pride in seeing tasks through to completion and enjoy collaborating with goal-driven individuals. I value long-term working relationships and strive to build meaningful connections with senior managers, developers, vendors, and executives.
My toolkit includes:
G Suite, MS Office 365, Canva, Calendly, CallRail, Google Calendar, HighRise, HubSpot,
Experience: 2 - 5 years
I worked as an Acquisitions CSR for a Real Estate Investment Company for 5 years.
Experience: 5 - 10 years
Skilled in LinkedIn Leads research using Sales Navigator
Experience: Less than 6 months
My Canva Projects Portfolio: https://drive.google.com/drive/folders/19c-g8w7TflIZeYRqmUVYmrOw4SBnKYfb?usp=drive_link
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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