Overview
Looking for full-time work (8 hours/day)
at $8.26/hour ($1,600.00/month)
Bachelors degree
Last Active
July 3rd, 2026 (20 days ago)
Member Since
March 9th, 2024
Profile Description
With over 3 years of experience in telecommunications, healthcare, and client
management, I excel in customer support, troubleshooting, and sales in fast-paced
environments. My background includes managing billing inquiries, upselling
services, and assisting with health insurance matters like eligibility verification and
payment processing. In telecommunications, I addressed customer concerns,
clarified billing issues, and promoted mobile and internet plans, consistently
achieving high customer satisfaction and retention. In healthcare, I worked as a
Health Care Virtual Assistant, handling referrals, verifying insurance, scheduling
appointments, and managing patient records in the Practice Fusion EHR system.
Additionally, I served as a Lead Generation Specialist, conducting cold calls,
updating client information in Salesforce, and scheduling appointments, which
significantly boosted quality prospects for the company. My diverse skills enable me
to adapt and contribute effectively across various industries while maintaining a
customer-focused approach
Top Skills
Customer Support
Experience: 2 - 5 years
With a strong background in customer service across various sectors, I have extensive experience in telecommunications, healthcare, and insurance. In telecommunications, I managed billing inquiries, upsold mobile plans and services, and ensured customer satisfaction. In healthcare, I specialized in insurance verification, eligibility and benefits, and prior authorization, providing clear and accurate support to clients and ensuring seamless service delivery. My diverse experience enables me to effectively address customer needs and deliver high-quality service in fast-paced environments.
Office and Administration » Data Entry
Experience: 6 months - 1 year
making sure that data input is updated every month.
Office and Administration » Calendar Management » Scheduling
Experience: 1 - 2 years
Other Skills
Marketing » Telemarketing » Outbound Sales
Experience: 6 months - 1 year
Customer Support » Insurance » Medical Insurance
Experience: 1 - 2 years
Customer Support » Sales Support » Lead Generation
Experience: Less than 6 months
As a Lead Generation Specialist in a voice account, I excel in identifying and qualifying potential leads through outbound calls. I focus on engaging prospects, understanding their needs, and driving interest in products or services. My role involves nurturing relationships, setting appointments, and delivering persuasive messaging to convert leads into opportunities, all while maintaining a high level of customer satisfaction and meeting performance goals.
Customer Support » Insurance » Prior Authorization
Experience: Less than 6 months
Basic Information
- Age
- 38
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- San Jose Del Monte, Bulacan
- Tests Taken
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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