Overview
Looking for full-time work (8 hours/day)
at $5.56/hour ($1,075.20/month)
High school diploma
Last Active
July 7th, 2026 (2 days ago)
Member Since
March 9th, 2024
Profile Description
Customer service professional with experience in short-term rental management from February 16, 2023, to June 20, 2025, handling guest inquiries, resolving concerns, and ensuring a seamless booking experience. Former team sales supervisor with a proven ability to lead teams to exceed sales targets, develop effective strategies, and build strong client relationships. Skilled in communication, problem-solving, and performance improvement, with a track record of driving customer satisfaction and business growth.
Top Skills
Real Estate » Short Term Rentals » Airbnb
Experience: 2 - 5 years
Managed guest communication, bookings, and issue resolution through Airbnb and Booking.com. Coordinated check-ins, cleanings, and maintenance using WhatsApp, Trello, and Ring Central. Used Hospitable for automated messaging and calendar syncing. Delivered prompt, high-quality customer service, contributing to positive guest reviews and smooth operations.
Customer Support » Customer Service
Experience: 2 - 5 years
I have strong customer service experience from my role as a co-host for short-term rentals in the UK, where I handled guest inquiries, resolved issues promptly, and coordinated bookings through Airbnb and Booking.com. I ensured smooth check-ins, clear communication, and high guest satisfaction. Additionally, as a Team Sales Leader for 5 years, I led client-facing interactions, resolved concerns, and built lasting relationships, sharpening my ability to handle customer needs efficiently and professionally.
Other Skills
Basic Information
- Age
- 40
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Butuan City, Agusan del Norte
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
SEE MORE REAL RESULTS
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.