Overview
Looking for full-time work (8 hours/day)
at $5.82/hour ($1,120.00/month)
Associates degree
Last Active
June 26th, 2026 (today)
Member Since
March 8th, 2024
Profile Description
I worked as a Senior Quality Analyst for over 5 years, where I was responsible for reviewing calls and evaluating agent performance to ensure compliance with company guidelines, fraud prevention protocols, and quality standards. I conducted detailed audits to identify gaps, inconsistencies, and potential risks, and provided actionable feedback to improve performance.
I also facilitated calibration sessions with clients across different regions to ensure alignment on quality expectations, new policies, and procedures. Additionally, I performed root cause analysis and supported continuous process improvement initiatives to enhance overall operational efficiency.
Top Skills
Marketing » Social Media Management
Experience: 6 months - 1 year
Office and Administration » Microsoft Excel
Experience: 1 - 2 years
Office and Administration » Computer Literacy
Experience: 2 - 5 years
Other Skills
Marketing » Content Creation » Research Writing
Experience: 2 - 5 years
Design » Web Design & Page Layout
Experience: Less than 6 months
Office and Administration » Microsoft Power Point
Experience: 6 months - 1 year
Office and Administration » Data Entry
Experience: Less than 6 months
Office and Administration » Google Workspace
Experience: Less than 6 months
Basic Information
- Age
- 37
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Sibulan, NEGROS ORIENTAL
- Tests Taken
- IQ
- Score: 142
- Government ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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