Aileen

Customer Service Excellence and Social Media Management

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Overview

Looking for full-time work (8 hours/day)

at $8.29/hour ($1,600.00/month)

Bachelors degree

Last Active

July 1st, 2026 (9 days ago)

Member Since

March 7th, 2024

Profile Description

Hi, I’m Aileen Mae, a Virtual Assistant based in Tagum City, Philippines, with 7+ years of experience in banking, marketing, customer support, and social media management.

I help busy founders and growing teams stay organized, professional, and responsive to their customers. My background combines the precision and confidentiality I developed at BDO Unibank, one of the largest banks in the Philippines, with hands-on experience supporting digital brands and online businesses.

Here’s how I support clients day to day:

• Customer service and client communication
• Administrative support and inbox management
• Social media management and content creation
• Shopify e-commerce support and Klaviyo email marketing
• Data entry, reporting, and file organization

I also work confidently with modern AI tools like ChatGPT, Claude, Jasper, and Grammarly to speed up research, draft content, and streamline reporting. Whether you prefer AI-assisted workflows or traditional support, I adapt to the way you work best.

Clients often describe me as calm, proactive, and detail-oriented. I take pride in helping businesses run more smoothly, whether that means managing your inbox, planning content, or making sure your customers feel heard and supported.

If you’re looking for a dependable Virtual Assistant who can take work off your plate and help your business stay organized, I’d love to connect.

Top Skills

Customer Support » Customer Service

Experience: 2 - 5 years

Customer Support » Customer Relationship Management

Experience: 1 - 2 years

Other Skills

Marketing » Content Creation » Social Media Content Creation

Experience: Less than 6 months

Office and Administration » Data Entry

Experience: Less than 6 months

Marketing » Social Media Management » Social Media Marketing

Experience: 1 - 2 years

Design » Graphic Design » Canva

Experience: 6 months - 1 year

SEO » Content Management

Experience: 1 - 2 years

E-Commerce » Shopify

Experience: 1 - 2 years

Customer Support » Customer Service

Experience: 1 - 2 years

Office and Administration » AI Tools » ChatGPT

Experience: 6 months - 1 year

Marketing » Email Marketing » Klaviyo

Experience: 6 months - 1 year

Office and Administration » AI Tools

Experience: 1 - 2 years

Office and Administration » AI Tools » AI Automation

Experience: 1 - 2 years

Basic Information

Age: 29

Gender: Female

Website: Sign Up with Pro Account to View

Address: Tagum City, Davao del Norte

Tests Taken: IQ
Score: 120: DISC
Dominance: 38%
Influence: 31%
Steadiness: 17%
Compliance: 14%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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