Medical Virtual Assistant | Doctor in Physical Therapy

- Managed and organized a comprehensive library of medical content, ensuring accuracy, relevance, and adherence to industry standards. - Carefully reviewed and refined articles to improve clarity, precision, and readability. - Applied SEO best practices to optimize medical content, boosting search engine rankings and increasing organic traffic. - Conducted in-depth medical research, verifying sources and fact-checking information to uphold content credibility. - Leveraged expertise in medical terminology and concepts to create authoritative, well-researched, and informative content.

- Developed engaging and informative content tailored for physical therapy audiences, highlighting home exercise programs, mobile care services, and patient education. - Designed visually appealing graphics, captions, and posts to increase brand awareness and engagement across social media platforms. - Implemented content strategies that improved reach, impressions, and audience interaction, driving patient inquiries and service awareness. - Created and managed social media calendars to ensure consistent and relevant posting aligned with industry trends. - Utilized analytics tools to track performance metrics, refine content strategies, and enhance audience engagement.

- Developed and implemented strategies to improve video rankings, driving organic views and subscriber growth. - Enhanced discoverability by optimizing video titles, descriptions, tags, and thumbnails for maximum reach. - Increased viewer engagement through optimized playlists, interactive end screens, and community-building initiatives. - Utilized YouTube analytics tools like TubeBuddy to make data-driven decisions, track performance metrics, and analyze viewer behavior. - Stayed updated with algorithm changes, continuously adapting strategies to maintain content relevance and effectiveness.

Insurance Verification & Eligibility Coordination: - Verified insurance coverage and benefits for a multi-branch physical therapy clinic in New Hampshire, handling a wide range of insurance providers. - Assisted patients in Seattle, WA, by explaining their eligibility, benefits, copays, and out-of-pocket costs in a clear and professional manner. - Managed 15-20 insurance verifications daily with a turnaround time of less than 24 hours, ensuring timely and accurate processing. - Proficient in updating and maintaining spreadsheets to track insurance eligibility, patient benefits, and verification status. - Communicated effectively with the team to provide real-time insurance updates before patient appointments, streamlining the intake process. - Coordinated with insurance companies to confirm coverage details, authorizations, and reimbursement policies, reducing claim denials.