Overview
Looking for full-time work (8 hours/day)
at $4.83/hour ($930.91/month)
Bachelors degree
Last Active
June 30th, 2026 (8 days ago)
Member Since
March 1st, 2024
Profile Description
Healthcare Virtual Assistant with 3 years 10 months total experience supporting US medical practices.
Core Expertise:
1. Benefits & Claims - 2 years 10 months
- Verify patient insurance eligibility, co-pays, deductibles, coverage details
- Prepare and submit medical claims via EMR/insurance portals
- Follow up on denials/rejections to improve revenue cycle
2. Prior Authorization - 1 year
- Submit PA requests to insurance with complete clinical documentation
- Track PA status + expedite approvals to prevent treatment delays
- Coordinate with providers, pharmacies, and insurance reps
Background: 3y10m BPO call center experience = excellent US English, patient communication, and handling high call volumes under pressure.
Tools: ASPEN/ACMS, Availity, Optum, Change Healthcare, insurance portals, Microsoft Excel. Concord to Fax, FindCare.
I’m looking for a long-term, full-time US clinic/physician client where I can reduce admin workload and help get patients treated faster.
Rate: $850-$1,100 USD/month full-time, negotiable depending on responsibilities. Open to trial period to prove value.
Top Skills
Customer Support » Healthcare
Experience: 2 - 5 years
I'm a Customer Service Representative in a Healthcare account for almost 2 years and 6 months in the Philippines. We handle calls from a Provider line who wants to check for member's eligibility, benefits, authorization if required and claim status. We apply our problem solving, communication skills and time management to balance the workload. Interested to work and apply in the VA world.
Other Skills
Basic Information
- Age
- 31
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Iloilo City, Iloilo
- Tests Taken
- IQ
- Score: 115
- Government ID
- Sign Up with Pro Account to View
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