Ian

Virtual Assistant | Customer Service & Sales Support Specialist

50 ID PROOF
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Overview

Looking for any work (8 hours/day)

at $3.32/hour ($640.00/month)

Bachelor's degree

Last Active

June 24th, 2026 (today)

Member Since

February 26th, 2024

Profile Description

Results-driven professional with years of experience in the BPO industry specializing in customer service, billing, technical support, and sales. Skilled in handling customer concerns through phone, chat, and email while delivering excellent customer satisfaction and efficient problem-solving. Offers strong communication skills, multitasking abilities, administrative support, sales support, data entry, and proficiency in Microsoft Office and Google Workspace.

Known for being reliable, adaptable, detail-oriented, and able to work effectively in fast-paced environments. A fast learner with a positive work attitude, eager to continuously improve skills and expand knowledge in the Virtual Assistant industry while helping businesses grow and operate efficiently.

Top Skills

Experience: 10+ years

Experienced customer service professional with strong communication and problem-solving skills. Skilled in handling customer inquiries, resolving concerns, and providing excellent support through phone, chat, and email. Experienced in billing, technical support, and sales while maintaining professionalism and customer satisfaction.

Experience: 10+ years

Strong communication skills with experience interacting with customers through phone, chat, and email support. Able to communicate clearly and professionally, build positive relationships, and provide accurate information while ensuring customer satisfaction.

Experience: 10+ years

Strong problem-solving skills with experience identifying customer concerns, analyzing issues, and providing effective solutions in a fast-paced environment. Able to stay calm under pressure, think critically, and resolve technical, billing, and customer service concerns efficiently.

Experience: Less than 6 months

Experienced in multitasking and managing multiple responsibilities in a fast-paced work environment. Skilled in handling customer inquiries, updating records, and resolving issues efficiently while maintaining accuracy, productivity, and excellent customer service.

Other Skills

Experience: 10+ years

Experienced in technical troubleshooting with a background in assisting customers in resolving technical issues efficiently through phone, chat, and email support. Skilled in identifying problems, providing step-by-step solutions, and ensuring customer satisfaction in fast-paced environments.

Experience: 1 - 2 years

Experienced in sales with a strong ability to communicate with customers, identify their needs, and recommend suitable products and services. Skilled in building customer relationships, handling objections, and achieving sales targets while providing excellent customer service.

Basic Information

Age
36
Gender
Male
Website
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Address
Tests Taken
English
C2(Advanced/Mastery)
Government ID
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