Overview
Looking for full-time work (8 hours/day)
at $4.97/hour ($960.00/month)
Bachelors degree
Last Active
June 29th, 2026 (10 days ago)
Member Since
February 25th, 2024
Profile Description
I am a dedicated and customer-focused professional with several years of experience providing exceptional customer service. I have extensive experience assisting customers through
My responsibilities have included managing reservations, resolving customer concerns, coordinating with internal teams, processing booking requests, and delivering timely solutions while maintaining a high level of customer satisfaction. I am confident handling challenging situations, de-escalating complaints, and communicating clearly with customers from different backgrounds.
I am highly organised, detail-oriented, and comfortable working independently in a remote environment. I am proficient with Microsoft Office, Google Workspace, Outlook, and various customer support and reservation systems. I learn new tools quickly and always strive to improve processes and provide outstanding service.
I am seeking a long-term customer service opportunity where I can use my communication, problem-solving, and organisational skills to create positive customer experiences while contributing to the success of your team.
Top Skills
Professional Services » Management Services » Property Management
Experience: 1 - 2 years
I have several years of experience in reservations, customer service, and operations for a serviced apartment compan. I manage bookings across multiple online travel platforms, including Airbnb, Booking.com, Expedia, and direct reservations. My responsibilities include handling guest enquiries, resolving complaints, coordinating with housekeeping and maintenance teams, managing emails, creating and improving standard operating procedures (SOPs), monitoring occupancy, and ensuring smooth daily operations. I am experienced in using reservation systems, channel managers, Microsoft Excel, Outlook, Teams, and other business software. I have strong attention to detail, and the ability to work independently while managing multiple tasks in a fast-paced remote environment. I am reliable, organised, and committed to providing excellent customer service.
Customer Support
Experience: 2 - 5 years
Dedicated and empathetic Customer Service Representative with more than 3 years of experience in providing exceptional support and assistance to customers across various industries. Skilled in resolving inquiries, addressing concerns, and ensuring customer satisfaction through effective communication and problem-solving abilities. Proficient in utilizing CRM systems and multitasking in fast-paced environments to meet and exceed customer expectations.
Other Skills
Office and Administration » Data Entry
Experience: 6 months - 1 year
Office and Administration » Travel Planning » GDS
Experience: 6 months - 1 year
Basic Information
- Age
- 27
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Santa Cruz, Laguna
- Tests Taken
- IQ
- Score: 116
- DISC
- Dominance: 35%
- Influence: 13%
- Steadiness: 31%
- Compliance: 21%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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