I help healthcare providers and medical practices stay organised and efficient by providing reliable medical billing and administrative support.
I have experience supporting U.S. healthcare teams with medical billing workflows, insurance verification, claims processing, payment posting, and patient account follow-up. I am familiar with reviewing EOBs and ERAs, identifying claim denials, checking claim status, and assisting with accounts receivable management.
In addition to billing support, I provide administrative assistance including patient communication, appointment coordination, data entry, documentation management, and chat-based patient support while maintaining accuracy and confidentiality.
I am detail-oriented, organised, and comfortable working independently in fast-paced environments. I take ownership of tasks, follow through carefully, and ensure that billing and administrative processes run smoothly.
Key skills include:
Medical Billing
Insurance Verification
Claims Submission and Follow-up
Denial Management
Payment Posting
Accounts Receivable (AR) Follow-up
EOB and ERA Review
Patient Support
Medical Data Entry
HIPAA Compliance
Electronic Medical Records (EMR/EHR)
Revenue Cycle Management (RCM)
If you need someone dependable to support your billing operations and patient experience, I'd be glad to help.
Experience: 1 - 2 years
I managed social media accounts for Facebook and Instagram, handling content planning, posting, and engagement. I created graphics using Canva, wrote captions aligned with the brand voice, and ensured content stayed consistent and relevant. I monitored performance and used insights to adjust content strategy, improve reach, and increase engagement. I also worked closely with the team to maintain clear messaging and ensure posts supported overall marketing goals. I focus on creating content that connects with the audience while keeping everything organised and consistent behind the scenes.
Experience: 2 - 5 years
I supported lead generation for a website development company by identifying, researching, and reaching out to potential clients across Facebook and Instagram. I handled the full early-stage outreach process, from prospecting to initial engagement. I maintained and organised lead data, tracked responses, and ensured all contacts were properly qualified and updated in the system. This helped keep the pipeline clean, improve follow-ups, and increase response efficiency. I also paid close attention to targeting and messaging to make outreach more relevant and personalised, which contributed to better engagement and higher-quality leads.
Experience: 1 - 2 years
I’ve worked as a Virtual Assistant supporting businesses with both administrative and operational tasks. I manage schedules, handle client communication, organise data, and keep systems running smoothly on a day-to-day basis. I’ve also built and improved workflows, maintained CRMs, and created simple processes that make work easier to manage and more efficient long-term. I’m comfortable using tools like Google Workspace, ClickUp, and other platforms to stay organised and keep everything on track. I focus on being reliable, detail-oriented, and easy to work with, making sure tasks are completed properly and nothing gets missed.
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Experienced video editor skilled in CapCut and Adobe Premiere Pro. I specialize in creating engaging, high-quality content with smooth transitions, effects, and polished storytelling. Whether it’s short-form social media clips or detailed projects, I bring creativity and precision to every edit. Let’s bring your vision to life!
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I have experience handling data entry tasks with a strong focus on accuracy and organisation. I’ve worked with spreadsheets and CRM systems to input, update, and maintain data, ensuring everything is clean, consistent, and easy to track. I regularly organise lead lists, update client information, and monitor responses to keep records up to date. I also double-check entries to minimise errors and maintain data quality. I’m comfortable using tools like Google Sheets and Excel, and I work efficiently while making sure details are not missed.
Experience: Less than 6 months
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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