Amazon Operations Specialist | E-Commerce Customer Experience Expert

Overview

Looking for full-time work (8 hours/day)

at $4.99/hour ($960.00/month)

Bachelors degree

Last Active

June 27th, 2026 (2 days ago)

Member Since

February 19th, 2024

Profile Description

Services I Offer to Help Your Business Grow
I am here to manage the daily details of your Amazon store and administrative tasks so you can focus on scaling your business. My goal is to provide high-quality, reliable support with a focus on accuracy and customer happiness.

Amazon Store & Customer Support
*Customer Inquiry Management: Handling buyer messages, returns, and technical inquiries with the professional tone I learned working at Amazon.
*Issue Resolution: Troubleshooting order problems and Prime membership issues to maintain your high seller rating.
*Review Monitoring: Keeping an eye on customer feedback to ensure your brand reputation stays positive.

Administrative & Data Management
*Data Entry & Accuracy: Maintaining precise records for your inventory, sales, or expenses using Google Sheets.
*File Organization: Keeping your business documents and assets organized within Google Drive for easy access.
*Documentation: Creating clear SOPs (Standard Operating Procedures) or digital documents for your team.

Scheduling & Communication
*Calendar Management: Setting up and managing your Calendly links to automate your meetings and client bookings.
*Email & Chat Support: Providing clear and professional communication to your customers in English.
*Task Prioritization: Ensuring your most important daily tasks are completed on time and with high attention to detail.


Why Work With Me?
*The "Amazon Insider" Advantage: I understand the platform’s high standards for customer service and compliance.
*Clear Communicator: With a background in English education, I ensure all written and verbal communication is professional.
*Tech-Savvy: I am highly proficient in Google Workspace (Docs, Sheets, Slides) and scheduling tools like Calendly.
*Reliable & Motivated: I pride myself on a strong work ethic and a commitment to delivering excellence for every client.