Technical Support | Virtual Assistant | Data Entry

Experienced in troubleshooting hardware and software issues, installing operating systems and applications, configuring computer systems, and providing technical assistance during my 800-hour IT internship at Qualfon.

Experienced in creating spreadsheets, organizing data, using basic formulas, sorting information, and maintaining accurate records.

Developed strong data entry and documentation skills through academic projects and my 800-hour IT internship. Experienced in accurately encoding, organizing, verifying, and maintaining digital records using Microsoft Excel, Microsoft Word, Google Sheets, and Google Docs while ensuring accuracy, consistency, and attention to detail.

Proficient in creating, formatting, editing, and organizing professional documents, reports, and technical documentation for academic and internship projects.

Skilled in organizing information, maintaining spreadsheets, using basic formulas, and collaborating with others using Google Sheets.

Able to provide administrative support by managing emails, organizing files, scheduling tasks, conducting internet research, and assisting with daily office operations. Detail-oriented, organized, and committed to delivering accurate and reliable work.

Developed strong communication and customer service skills by assisting users, resolving technical concerns, and providing professional support during my internship.

Experienced in creating, editing, formatting, and sharing professional documents using Google Docs for school and collaborative work.

Organized and maintained digital files, documents, and records using structured filing systems to ensure easy access and accurate information management.