Prences

Account Specialist/Manager, Admin/Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $6.62/hour ($1,280.00/month)

Bachelors degree

Last Active

July 2nd, 2026 (7 days ago)

Member Since

February 16th, 2024

Profile Description

Detail-oriented and results-driven Amazon Account Manager and Investigation Associate with over 3 years of combined experience in eCommerce operations, customer service, and account management. Demonstrated expertise in managing Amazon Seller Central accounts, conducting in-depth investigations for reimbursements and listing issues, and implementing strategies to boost sales and operational efficiency.

Experience Highlights: * Amazon A-Z Investigation Associate -- Amazon PH (Pasay)
* Conducted thorough investigations on buyer/seller disputes, order issues, and listing inaccuracies.
* Determined reimbursement eligibility and resolved case-by-case escalations.
* Maintained high standards of accuracy and compliance with Amazon policies. * Amazon Account Manager -- Seller Interactive
* Managed multiple Amazon seller accounts, ensuring optimal performance and sales growth.
* Created and optimized product listings, uploaded flat files, and resolved complex case logs via Seller Central.
* Implemented marketing campaigns, promotions, and listing optimizations to increase product visibility and conversion. * Customer Service Representative
* Delivered high-quality customer support, addressing inquiries and resolving concerns effectively.
* Built strong relationships through empathetic communication and prompt service.

Tools & Platforms: * Amazon Seller Central | HubStaff | Asana | Notion | Microsoft Office (Excel, Word, Outlook) * Listing optimization | Flat file uploads | Case handling & escalation * Image & file uploads | Sales promotion creation | Data analysis for performance growth Core Strengths: * Amazon Marketplace Operations * Order & Listing Investigations * Account & Case Management * Customer Support & Communication * Time & Task Management * Sales Strategy & Optimization

Top Skills

E-Commerce » Amazon » Listing Management

Experience: 2 - 5 years

Office and Administration » Administrative Support

Experience: Less than 6 months

Virtual Assistant

Experience: 2 - 5 years

Other Skills

Office and Administration » Account Management

Experience: 2 - 5 years

Basic Information

Age: 25

Gender: Female

Website: Sign Up with Pro Account to View

Address: Quezon City, Metro Manila

Tests Taken: IQ
Score: 142: DISC
Dominance: 37
Influence: 11
Steadiness: 33
Compliance: 19: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”