Michael

Social Media Content Moderator/ Customer Service Rep.

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

October 3rd, 2024 (181 days ago)

Member Since

February 15th, 2024

Profile Description

I am a solution-driven representative with a total of 3 years of experience working as a technical support and a social media moderator. Excellent work ethic, tech-savvy, and highly organized. Excellent verbal and written communication skills and a team player. Praised by management and leaders for consistent in exceeding beyond metrics passing score. 

Top Skills

Experience: 2 - 5 years

Reviewed and moderated user-generated material to make sure it complies with legal requirements and community rules. Determined possible threats to safety or security, then notify the relevant teams about them. Worked together with multidisciplinary groups to create and execute content guidelines and protocols.

Experience: 6 months - 1 year

Listened to customer concerns, identified problems, and provided step-by-step solutions to fix technical problems. Patiently handled any complaints from customers, bringing it up with management if needed.

Experience: 2 - 5 years

Reviewed and moderated user-generated material to make sure it complies with legal requirements and community rules.

Other Skills

Experience: 6 months - 1 year

Experience: 6 months - 1 year

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: 2 - 5 years

Basic Information

Age
28
Gender
Male
Website
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Address
Davao City, Daval del Sur
Tests Taken
IQ
Score:  146
DISC
Dominance: 14%
Influence: 18%
Steadiness: 37%
Compliance: 31%
English
C2(Advanced/Mastery)
Government ID
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