Michael
Social Media Content Moderator/ Customer Service Rep.
Overview
Looking for full-time work (8 hours/day)
at $4.00/hour ($704.00/month)
Bachelors degree
Last Active
August 21st, 2024 (26 days ago)
Member Since
February 15th, 2024
Profile Description
I am a solution-driven representative with a total of 3 years of experience working as a technical support and a social media moderator. Excellent work ethic, tech-savvy, and highly organized. Excellent verbal and written communication skills and a team player. Praised by management and leaders for consistent in exceeding beyond metrics passing score.
Top Skills
Customer Support » Content Management
Experience: 2 - 5 years
Reviewed and moderated user-generated material to make sure it complies with legal requirements and community rules. Determined possible threats to safety or security, then notify the relevant teams about them. Worked together with multidisciplinary groups to create and execute content guidelines and protocols.
Customer Support » Customer Service
Experience: 6 months - 1 year
Listened to customer concerns, identified problems, and provided step-by-step solutions to fix technical problems. Patiently handled any complaints from customers, bringing it up with management if needed.
Office and Administration » Attention to Detail
Experience: 2 - 5 years
Reviewed and moderated user-generated material to make sure it complies with legal requirements and community rules.
Other Skills
Office and Administration » Microsoft Excel
Experience: 6 months - 1 year
Office and Administration » Microsoft Word
Experience: 6 months - 1 year
Customer Support » Active Listening
Experience: 2 - 5 years
Office and Administration » Collaboration
Experience: 2 - 5 years
Office and Administration » Decision Making
Experience: 2 - 5 years
Basic Information
- Age
- 27
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Daval del Sur
- Tests Taken
- IQ
- Score: 146
- DISC
- Dominance: 14%
- Influence: 18%
- Steadiness: 37%
- Compliance: 31%
- English
- C2(Advanced/Mastery)
- Uploaded ID
- Sign Up with Pro Account to View
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